1 - Object and scope
The general conditions of sale and use detailed below (hereinafter referred to as "Terms and Conditions") govern the contractual conditions between any user of the site www.igdraw.fr (hereinafter referred to as "The customer" or "You"). ) and the IG Draw commercial sign belonging to Ivan Gassam, whose head office is located at 8, rue de la Sablière, 86000 Poitiers (France). The commercial IG Draw sign is registered in the Commercial and Companies Register of Poitiers under number 847 489 283 (hereinafter referred to as "IG Draw").
These General Conditions are the only ones applicable and replace all other conditions, except prior and written waiver. IG Draw may be punctually required to modify some of the provisions of its Terms and Conditions, so it is necessary that they be re-read before each visit of the site www.igdraw.fr (hereinafter referred to as the "Website"). These modifications are effective from the time they are posted (the online date appearing at the end of these conditions) and can not apply to contracts previously concluded. Each purchase on the Website is governed by the Terms and Conditions applicable on the date of the order. Attention: By validating your order, you unreservedly accept the Terms and Conditions after reading them. By accessing the Site, you agree to abide by these terms and conditions of sale and use.
It is specified that these Terms and Conditions govern the sales of reproductions of Ivan Gassam's artistic works in France and abroad on the www.igdraw.fr website. These Terms and Conditions apply, excluding any other conditions, including those in effect for physical outlets that are IG Draw distributors or other partner websites distributing GI Draw products.
2 - The website and its use
You acknowledge that you are at least 18 years old to use the www.igdraw.fr website, and to legally be able to contract and use this site in accordance with these Terms and Conditions. You also certify the truthfulness and accuracy of the information you provide to IG Draw on this website. IG Draw reserves the right to refuse or cancel an order from a customer with whom any dispute exists (default of payment of a previous order, ...).
2.1 - Products proposed
IG Draw offers for sale reproductions of works of graphic art. The different media / finish options are: the print-only print of the artwork (on a paper chosen by IG Draw), the reproduction of the artwork in a frame chosen by the client. Each of the reproductions delivered to the client (s) is accompanied by a certificate of authenticity which mentions: the name of the artist, his signature, the title of the work purchased, the format of the work, his date of printing, the references of the paper used and the number in the limited edition purchased from IG Draw.
The prices indicated on the website www.igdraw.fr are expressed in Euros (€) all taxes included (TTC) excluding participation in logistics and shipping costs. Only payments in euros are accepted on www.igdraw.fr.
In case of delivery to a country other than metropolitan France, the customer is the importer of the ordered and purchased products. Any customs duties or other import taxes may be claimed. These are in no way the responsibility and responsibility of IG Draw. These customs duties or other import taxes will be borne by the customer and are his full responsibility both in terms of declaration and / or payment to the relevant authorities of the competent country. You acknowledge that you have previously inquired about these aspects at the time of validation of your order on the website.
Rates quoted are subject to change at any time. All products ordered will be billed based on the rates in effect at the time of registration of your order (s) and those subject to availability. The products remain the sole property of IG Draw until full payment of the indicated price.
2.2 - Make an order on website
Once on the website www.igdraw.fr, you must at least go through the following order steps for each of your orders:
Going to the product you want (product sheet), you must then choose the finish you want: single draw or box (you must choose the color of the frame as well as the background: several colors are available). You must then click on the "Add to Cart" button to add the product to your cart.
-Step / Screen°1: Your Cart (Cart page) You can delete one or more items (products) and change the quantity you want to order for each product.
-Step / Screen°2: You must fill in your personal information. You have the option to create your customer account or continue as a guest. You can also log in to your account if you already have a customer account on the Website (e-mail + password). If you already have a customer account on the website but do not have your password anymore, simply click on "Forgotten password", an e-mail will be sent to the account e-mail filled in during your registration, to change your password.
-Step / Screen n°3: The addresses of delivery of your order and invoicing of this one.
-Step / Screen n°4: The different modes of delivery or withdrawal of your order with the corresponding cost.
-Step / Screen°5: This is the last step of the ordering process, you pay your order via the various payment methods offered by IG Draw (by credit card via the secure payment module PayPlug ©), by bank transfer, by check issued by a bank domiciled in metropolitan France). In order to finalize your order, it is at this stage that you must also validate these Terms and Conditions (by ticking the box provided for this purpose: "I have read the terms and conditions and I adhere to it without reservation (Read the General Conditions of Sale) ") - A link allows you to view these Terms and Conditions.
IG Draw sends you a confirmation of your order by e-mail a few minutes after the passage and the validation of your order (subject to the availability of the server and in the event that no technical problem would disturb the sending of this confirmation).
Information about the means of payment:
-If you have chosen to pay by credit card (via the secure payment module PayPlug ©), the contract is concluded when the settlement is confirmed by the bank. This method of payment is the fastest and the registration of your order by IG Draw will be processed as soon as possible.
-If you have chosen to pay by check, the contract is concluded and the order is considered as validated upon receipt and cashing of the check on the IG Draw bank account. Attention, this method of payment extends the processing of your order.
-If you have chosen to settle by bank transfer, the contract is concluded and the order is considered validated upon receipt of the transfer to the IG Draw bank account. Attention, this method of payment extends the processing of your order.
2.3 - Secure payments and payment proof
For payments by credit card, the transaction is carried out via the PayPlug © service, the payment system of Payplug © registered in the Paris Trade Register under the number RCS 751 658 881.
All customer banking data is encrypted and does not circulate unencrypted over the Internet and can not be intercepted. All this bank data is not communicated to IG Draw.
The data recorded on the website constitutes proof of all transactions between the website and the customer. The data recorded by the payment system PayPlug © constitute proof of financial transactions.
3 - Your order
3.1 - Manufacturing time and availability
Orders placed from Monday to Friday (excluding public holidays) are usually dispatched within 48h to 72h subject to a period of manufacture of certain products and subject to stock available raw materials (frame, paper, ...). All products ordered by a single customer is sent in a single order unless otherwise decided by IG Draw.
Products whose addition to the shopping cart (at your command) is impossible are considered not available for sale. In the event that a product not available for sale is proposed by mistake (with the possibility of adding it to its shopping cart), IG Draw agrees to refund the customer within 5 days.
IG Draw undertakes to do its utmost to have your order manufactured and prepared in accordance with the deadlines indicated on the site, the manufacturing and preparation times of your order are only estimates, these are not guaranteed , and they can not be invoked against IG Draw.
3.2 - Delivery
IG Draw book in metropolitan France. Delivery to another country can be done on request and will be studied on a case-by-case basis by IG Draw. Delivery will be made to the delivery address that you have entered and validated at the time of your order as indicated "Addresses", a different billing address may be indicated also.
Changing the delivery address is often not possible for logistical reasons, however you can, as soon as possible, contact us to study the possibility or not to change this address.
3.3 - Delivery method
IG Draw reserves the right to choose the carrier. The delivery method of your order depends on several criteria: the type of product, the size of the product, the quantity, the delivery time and the country of delivery of your order.
The respect of delivery times depends on the carrier. Because IG Draw is dependent on this subcontractor (s), no claim for compensation of any nature whatsoever can be claimed by the client.
IG Draw is committed to making every effort to shorten the production and delivery of your order as much as possible.
IG Draw undertakes to do its utmost to deliver your products in accordance with the deadlines indicated on the site, the delivery times are only estimates, these are not guaranteed, and they can not be relied on. against IG Draw.
Shipping costs are offered for all products to mainland France. Upon receipt of your order, it is your responsibility (or the person who receives for you) to check the condition and open the package received. In case of problem, thank you to contact IG Draw (by email: email@example.com) the same day of reception. IG Draw undertakes to minimize the risk of damage to your order during transport and makes every effort to protect the product (s) ordered (s).
The reception of the transported objects extinguishes all action against the carrier by partial loss or damage if within 3 days, excluding public holidays, which follow this reception, the recipient has not notified to the carrier, by extrajudicial act or by registered mail, his reasoned protest (Article L 133.3 of the Commercial Code).
3.4 - Right of withdraw
As the law allows (Article L 221-18 of the Consumer Code), you have, as an individual, a right of withdrawal that allows you to return your order. This right is not applicable for any order (s) placed by a company. For any order placed, you have a period of 15 calendar days to notify us of your return request (by post, e-mail or the form on the "Contact us" section). You then have a period of 14 days to return your order in its original packaging. Products returned without their original packaging or incomplete, damaged, damaged or soiled by the customer are not included. Return costs are your responsibility. No sending against refund will be accepted, whatever the reason.
IG Draw will refund the full amount of your order (initial shipping costs included - return shipping costs are your responsibility). This refund will be made within a maximum of 15 calendar days from receipt of the products returned by you. This refund will be made by credit to the bank account used for the initial payment, by bank transfer.
3.5 - Right of return
If the product (s) received do not correspond to your order, you have a right of return. In this case, please contact our customer service (by phone, e-mail or via the form of our website in the "Contact us" section), IG Draw will tell you how to proceed and how to return from or product (s). IG Draw will exchange the item (s) concerned, within the limits of available stocks. In the case of the exercise of the right of return and only in this case, the cost of return and the expenses of the new sending will be supported in full by IG Draw.
3.6 - Our customer service
For any question or any information, the customer service is at your disposal by e-mail (to the address: firstname.lastname@example.org) or via the form of sending of the message of the heading "Contact us" of our site internet (www.igdraw.fr). IG Draw is committed to providing an answer within 24 hours.
3.7 - Case of absolute necessity
In application of Article 1148 of the Civil Code, IG Draw can not be held responsible or considered as having committed a fault in the processing of your file, if any non-performance or delay results from a case of force majeure.
4 - Protection of personal data
In application of the Data Protection Act No. 78-17 of 6 January 1978, you have the right to access, modify, rectify and delete their personal data. You can exercise this right at any time. For this, you must send a letter (including his name, first name, e-mail address and postal address) to the following address: IG Draw - 8, rue de la Sablière - 86000 Poitiers - France
The information and data concerning you, necessary to the management of your order and to our commercial exchanges, can be communicated to the companies which contribute to these exchanges such as those in charge of the execution of the services and orders, for their management, execution, treatment and payment. This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations and allow us to customize the services offered by IG Draw and / or improve the quality of information that we may send you.
You can consult and / or modify your personal data directly on your client account on the IG Draw website.
5 - Guarantees and responsibilities of IG Draw
IG Draw makes every effort to ensure that the information presented on this site is up to date and accurate. IG Draw reserves the right to correct without notice and at any time the content published on this site. However, IG Draw can not guarantee the accuracy, precision or completeness of the information published on this site.
IG Draw can not be held responsible for any interruption of the site, any occurrence of technical problem, any inaccuracy or forgetfulness concerning information visible on the website. IG Draw can not, also, be held responsible for any hacking or any technical problems resulting from a fraudulent intrusion of a third party resulting in a modification of the information made available on the site.
The website of IG Draw may contain links to other websites, IG Draw declines any responsibility for problems of access to them, content or information presented on these sites. IG Draw will not be liable for damages arising from the use or inability to use the site.
IG Draw can not be held responsible for software malfunctions, whether or not they are integrated into the site.
IG Draw undertakes to respect the legal warranties that you may have.
The works and products presented on the website of IG Draw comply with the requirements of French law, we can not be held responsible for the violation of the legislation specific to the country of delivery of your order. We invite you, therefore, to read the law of your country of delivery.
6 - Right of intellectual property
The rights of representation and reproduction of the works on the IG Draw website belong to IG Draw, which retains copyright in its creations as stipulated by French law. For any exploitation of these rights, an authorization issued by IG Draw is necessary and mandatory.
As such and in accordance with the provisions of the Code of Intellectual Property, only the use for private use subject to different or even more restrictive provisions of the Code of Intellectual Property is permitted.
The website IG Draw as a whole and all elements present on it are strictly reserved under copyright, trademark law, designs and / or any other intellectual property right. By elements, we mean and non-exhaustive: prints, images, drawings, paintings, photographs, illustrations, texts, videos, logos, brands, ... All of these elements belong to Ivan Gassam and / or are used with the agreement of their owner. As such, any reproduction, representation, use, adaptation, modification, incorporation, translation, commercialization, partial or complete by any means whatsoever (paper, digital medium or any other means) are prohibited, without the prior written authorization from IG Draw; on pain of constituting an infringement of copyright and / or design and / or trademark, punishable by 2 years' imprisonment and fines.
7 - Applicable law
These general conditions of sale and use are governed by French law. They are available in the language of consultation of the IG Draw website. In the event that a dispute arises from this contract, the user and IG Draw undertake before any legal action to seek an amicable solution. In case of dispute, only the French courts will be competent.
Date of online publication of the General Conditions of Sale and Use: last updated on 26/01/2019
Éditeur et propriété du site Internet :
L’enseigne commerciale IG Draw est inscrite au registre du commerce et des sociétés de Poitiers sous le numéro 847 489 283.
Adresse du siège social : 8, rue de la Sablière, 86000 Poitiers – France
Pour nous contacter : email@example.com